Threads and excess wool

It may happen that individual strings stick out of the pile. Handmade rugs are not a 100% flawless and this gives them their own character. In the event that single strings stick out, those are leftovers of the knot itself. It certainly does not imply that a knot is open or damaged, but that the string has not been cut when finishing the rug. Accordingly, please don't attempt to pull the string out of the pile. It just needs to be cut off with scissors.

Our rugs are lint-free, yet it might happen that a rug still has some abundance wool in its pile. This wool can be effectively pulled out of the rug with a regular vacuum cleaner. After a couple of times vacuuming it, any excess wool is gone.

Folding and scents of care products

During longer shipments, small however noticeable folds may happen in the pile. These folds are totally harmless and vanish entirely after some time, normally following 3 weels up to a month. In the event that you prefer not to hold up for this time, you can rapidly and effectively iron these folds with a steam iron set on a level for wool and steam. It ought to consistently be ironed in direction of the pile.

Handmade rugs have an exceptionally long transport from the orient behind them. The natural care products of our partners are not perfumed. Any scents from these products will vanish within 2-3 weeks. Generally speaking, our rugs are altogether scentless when you get yours.

Regular maintenance

We advise to clean your Persian or oriental rug on a regular basis, however not every day. Vacuuming your woolen rug expels residue and dust that would make the rug look dull after longer time. Dust is aggressive against other materials to some extend. When vacuuming your rug, please use a medium power level to protect the pile over time.

Heavy furniture may be standing on the handmade rug over a long time. This is completely ok as long as you marginally move the furniture a couple of times each year. In spite of the fact that hand-knotted rugs are essentially more robust and resilient than machine-fabricated ones, they are not invulnerable to heavy furniture on a long time basis.

If sunlight regularly sparkles on the oriental rug, it might fade out colors over time. Consequently, it makes sende to move the rug a couple of times each year with the goal that one certain spot is not always exposed to the sunlight. Indeed, even the most grounded colors can't withstand UV light over years.

Cleaning your rugs

The natural wool and tight knotting of Oriental rugs are highly resilient against stains. Nevertheless, small stains may happen at some point of time. If this is the case, act quickly before the substance dried up. Small stains can be treated quickly with a woolen cloth and warm water. Cleansers often contain forceful surfactants that assault wool and natural colors.

For an intense cleaning of the oriental or Persian rug, we propose that you request a professional cleaning. Cleansers wash out the oil of the wool and expel the common defensive covering of the rug. Without a consequent treatment, the rug may lose its brillance and would be substantially more inclined to stains and aging.