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General information about the rugs

• What are the characteristics of an oriental rug?

  An oriental rug has a warp, filling and pile. The warp and the filling can be described as the canvas, whereas the pile ist the actual surface and shows the design of the rug. Depending on the type of the rug and its origin, its base materials differ. The canvas, i.e. the warp and the filling are often made out of cotton, whereas the pile is most of the times made out of high quality sheep’s wool or even silk. A pure silk rug is made solely out of natural silk threats. The warp threads are arranged longitudinal to the rug's shape and end in a fringe at the end of the rug's area. The filling threads run crossways to the warp threads. The pile ist made where the two aforementioned threads meet. Here wool is tied into a knot. Many knots together form the visual surface of the rug.

• Are the colors of the rugs close to reality?

  All the information about our rugs is collected for you to the best of our knowledge. We have carefully measured each rug, so there are only small aberrations, if any, when it comes to the size of the rugs. The weight of the rug has also been measured by us using a special suspended scale. The information regarding the density of knots is based on an estimated value from measuring one area of the rug. The photos have been taken at our headquarters with a high-resolution camera and are highly accurate regarding colors and details of the rugs. Depending on the pile direction the colors of certain areas may appear a little darker or lighter. Those are no stains or flaws. The settings of your screen, such as brightness and contrast could influence the shown color of our rugs online.

• What are important aspects to evaluate the value of a rug?

  Usually, the difference in price between two similar rugs is determined by the difference in their knot density. The density of knots is specified in the number of knots on one square foot. However, the knot density is not the only decisive criterion taken into account for the value of an oriental rug. Its material used in the production of the rug is also crucial. The worth of a silk rug, for example, is much higher than that of a wool rug. Other important criteria are the origin, the rug's knotter, the time of production and its knotting technique. To estimate the value of a rug different information needs to be taken into account.

• How do I determine the number of knots per square feet for my rug?

  If you want to estimate the number of knots per feet for an oriental rug, you are best advised to choose a spot on the back side of the rug and start counting the knots on a one inch long line, both vertically and horizontally. Multiply both numbers with each other and you receive the number of knots per square inch. To get an information about the number of knots per square feet you need to multiply the aforementioned result by 144. If you want a more accurate number, count the knots on a line of one foot and do as advised above without multiplying it by 144.

• What meaning do the labels 35, 50, 60 or 70 Raj of a Tabriz rug bear?

  The knot density of a Tabriz rug is measured in rows or Raj. Therefore, the rows of knots are being counted over a distance of approx. 2.7 inches. A Tabriz with the quality 35 has a knot density of about 28,000 knots per square feet. A 50 Raj has 46,000 to 55,000 knots per square feet. 60 Raj Tabriz rugs have 70,000 to 84,000 knots per square meter. The 70 Raj has the highest quality with a knot density of 93,000 knots per square feet and is very rare.

• What meaning do the labels: 12, 9, 6 or 4 La of Nain rugs entail?

  The number of layers of thread per warp thread gives information about the knot density of a Nain rug. The smaller the number, the more fine is the Nain rug. "La" means "layer" in Persian. The La of a Nain is easy to determine by counting the threads of the rug's fringe. For example, a Nain with 9 LA has 9 pairs of threads per fringe and thus a knot density of 37,000 to 56,000 knots per square feet. A Nain with 6 LA only has three pairs of threads and therefore a much more defined knotting with a knot density of 79,000 to 93,000 knots per square feet. The most exclusive Nain carpets only have two pairs of threads and have a knot density of more than 100,000 knots per square feet.

• What general advice should I keep in mind for my new oriental rug?

  Our rugs are either rolled up or folded for delivery and can be directly used after the arrival of the packet. Possible folding or lines on the surface of the rug will disappear over time. At the beginning it is normal for the new rugs to lose some excess wool. It loosens through the use of the rug, this is absolutely normal and no reason for concern in the beginning. Repeated vacuuming ends this process. If you have bought a thinner rug, it is advisable to buy an anti-slip-pad beneath, so that your carpet doesn’t slip out of place when stepping on it.

• My rug has some irregularities. Does this imply a low quality?

  You do not need to be concerned about these spots. Small imperfections are a must with original and handmade rugs. All of our rugs have not been manufactured by machinery and therefore, they show small variations. Differences in the length of the fringe, a slightly contorted shape or a difference in the color are perfectly normal with handmade rugs. These small imperfections don’t impede the value of your rug in any way. They only show that you have purchased a unique genuine handmade rug.

• Are the fringes included in the dimensions of the rug?

  No. The specified dimensions do not include the fringes. The length refers exclusively to the rug itself.

• Can the rug be used with underfloor heating?

  Yes. All of the rugs we offer are suitable for floors with underfloor heating. Of course, the heating should be operated within normal temperature ranges.

• How is the age of a rug defined?

  Our newly produced rugs are classified as new. If a rug is not newly produced, there is a good chance it has had a previous owner. However, all rugs are cleaned and inspected for defects before we list them on the website.
  50-100 years and older When a rug is marked as being between 50 and 100 years old, it means it is an antique. These are considered very valuable because they are very rare.

• My rug is fluffy, what should I do?

  It is perfectly normal for a new rug to fluff, and this will always occur to some degree. This is excess material that has become trapped in the carpet after cutting and is gradually released. This should stop in a few months with normal use and vacuuming.

• How do I clean my carpet?

  The care instructions for the rug vary depending on the material. We always recommend that you contact a professional carpet cleaner rather than trying to wash the carpet yourself. We also clean rugs and will be happy to give you a personal cleaning suggestion if you have any questions.

• Is this size/color available in stock?

  We have unique rugs, each one is one of a kind. Try our search filter to find suitable alternatives. Our customer service will also be happy to help you find a rug that meets your requirements.